Online downloadable training

Coming in 2016:

Everyday Selling:  A course on basic selling skills for retail jewelry
$ 499.00 - Contact janice@janicemack.com for purchase

Retail jewelers spend thousands of dollars every year to drive business to their stores. Every customer who walks through the door represents an opportunity, yet most of these opportunities are lost for lack of selling skills. Increase your closing ratios with relevant, targeted sales training.

In this course, your sales team will learn both Opening and Closing skills and strategies. They will learn how to:

• Engage the customer
• Ask the right questions
• Build trust and confidence
• Handle customer concerns patiently, methodically, and positively
• Adjust their selling style to the customer’s buying style
• Employ closing techniques appropriate to the situation at hand

Presented in short modules (12-25 minutes each), perfect for:

• Morning meetings
• Set up time
• Individual staff training during breaks or off-time

The course is presented as an MP4 file and can be played on a variety of devices and made available to your staff 24/7.

Every member of your sales team – from part-time seasonal to seasoned professional – will learn from this course. This course will be a valuable tool for your sales team this season and many seasons to come.

Basic Clienteling
The Jewelry Box Experience
The Bridal Journey