Testimonials From Delighted Clients
 

“Janice is ‘an insider’s outsider’. She knows the jewelry business from many perspectives from her experience as a family owned jewelry storeowner, GIA trainer, and an industry trainer for a specific manufacturer. As an outsider looking at your business, she can wisely size it up and make reasonable thought provoking comments and suggestions. 

Janice has come to our store for training three times. The first time was the most challenging - we had a group of seasoned ‘I know it all’ sales associates, and she won them over. Janice has been in the trenches selling, enabling her to ‘speak the speak.’ She has run a business so she understands the broader issues beyond just sales training. Janice has been immensely important to the success of our business.”

Debra Schultz & Penn Fix
Dodson’s Jewelers

“Janice has created incredibly successful sales and motivational campaigns for both my business and for the numerous organizations with which I have been involved. Her business expertise, and particularly her entrepreneurial and marketing skills, are exceptional. The work she has produced for me and the jewelry events I have been associated with have been top notch and surpassed all of my expectations, as well as those of my leadership team.

Not only is her work exceptional, her work ethic, motivation, and dedication are of the highest caliber.”

Gary J Long
Gary J Long Jewelers

“Last year we hired Janice as a consultant to help our store achieve several goals. One was improving sales management. Janice worked one on one remotely with our sales manager and as a result, our sales manager now has better skills to manage more effectively and in turn has driven sales in a positive direction.

I have known and benefitted from Janice’s expertise for over 25 years through many important venues in the jewelry industry. I consider her an expert in this industry as a whole, with an extensive overall pulse on an ever-changing market. She continues to see what needs to be done in order to stay ahead and be profitable. Janice’s people skills and understanding of personality traits are very helpful in learning how to deal with staff, sell to customers, and relate to just about anyone. She is a precious gem in the jewelry world!”

Suzanne Cannon
Steffan's Jewelers

“Janice has given me the tools and insight to see my business from the outside in. Janice is very talented and knowledgeable in recruiting, interviewing, and team building. Her ability to develop and analyze our organizational chart allowed me to place each person in the proper role. We have been more successful in our hiring since consulting with Janice and utilizing the Professional DynaMetric (PDP) behavioral profiling program and her interviewing protocol.

Janice’s ‘behind the counter’ experience, industry undertakings, and jewelry resource knowledge, makes her the person to have on your team. 

Susan Sandberg
Sandberg Jewelers

“My company hired Janice for clinteling training. The benefit to our bottom line, year-in and year-out, has been measurable and clearly enduring. A collateral benefit has been better personal relationships with our customers. We now make regular contact during those ‘important moments’ in their lives, on an annual basis.

I would describe Janice's training as enlightening, enjoyable, and with considerable staying power. She is skilled at reading people, and therefore did exceptionally well working with the diverse pool of personalities found on my staff.  Janice was able to harness our collectively ‘bouncy’ energy to create great results. I would readily hire her again!”

Babs Noelle
Alara Jewelry

“Janice is a master in training clienteling. It was something our staff only carried out minimally, but now it is an everyday expectation in our business. Her sales training, particularly selling high end brands and value over price, has been key in our success with Hearts On Fire and other premium products. 

Janice's expertise in staffing has assisted us with both new hires and in managing the performance of our existing staff. She has introduced us to Professional DynaMetric (PDP) behavioral profiling to help us acquire, manage, and retain the best staff in our area.

Janice has an unusual range of jewelry experience, gemological qualifications, and professional training talent at the highest level, for which our company is indebted, and as a result our sales and management teams respond well to her and really enjoy working with her. I wish she could be in Australia full time!”

Graham Jackson
Loloma Jewellers