We believe you have a better chance of successful staffing if you mix a little science with your intuition. We are Licensed Associates and Certified Administrators for the Professional DynaMetrics Programs (PDP). The PDP ProScan® is among the most advanced and accurate assessment instruments available. It is non-threatening, quick, easy, and reliable. It provides a clear picture of how an individual functions most naturally, how they adjust behavior to external pressures, and how they are generally perceived by others. It is a positive tool which focuses on a person's strengths and motivators to help employers hire appropriately and motivate meaningfully. 

We can conduct ProScan® surveys on your potential hires and advise you whether or not they are a good fit for a position.  We also use ProScan® with your existing team. It's an amazing tool to help them better understand themselves and their colleagues - including communication- and work styles - leading to a more productive, team-oriented workplace. 

ProScan® is exceedingly helpful for principals, providing clear insight to your leadership, management, and communication styles. Understanding yourself better, can help you be a better boss so that you can both attract and retain superior performers.

We have identified the behavioral traits that are critical to top performance in most retail roles. Using ProScan®, we can assess whether or not a candidate is a good match for the position you have available and further identify what coaching they may need to perform to your expectations. We can also tell you where you may have "round pegs in square holes" and how you might consider repurposing an existing employee and providing coaching suggestions to raise them to a higher level of performance and job satisfaction. Matching each person to the right job creates employee engagement and improves morale and productivity.

Finding the right candidate starts with creating the right job posting. Depending on what position you're hiring for, we can help you craft the right message to appeal to people who would be naturally attracted to that position. It involves some wordsmithing and, of course, selling the appeal of your company. 

We will post the position, screen resumes, conduct ProScan® surveys when reasonable, assess ProScan® results in comparison to experience and behavioral traits, conduct interviews, consult with referrals, (conduct background checks) and offer recommendations. You will be involved in every step of the process but with eyes wide open with a thorough and objective analysis of the candidate.

The time spent in recruiting is even more costly if you fail in the onboarding process. The onboarding or orientation period can be additionally costly through with unproductive compensation if the new hire does not ramp up quickly and effectively. The average time required for a new hire to reach a fully productive level is between 6 and 10 months. Successful onboarding dramatically reduces time-to-productivity and the burden of unproductive compensation. A good program develops job knowledge and skill quickly, reduces stress, and turnover. 

We can help you avoid the Road to Disenchantment with your new hire with proven agendas, checklists, recommended mentorships, and mileposts. We'll help you develop role descriptions so your new hire knows exactly what is expected at each checkpoint and provide performance review templates to make it easy for you to conduct objective reviews long the way. The result is that you significantly reduce turnover costs and develop employee productivity faster.

You make a significant investment in your employees which grows in time as you continue to compensate them. Your Return on Investment is realized when they continue to grow, hone skills, and master competencies in their role. We will help you identify and articulate expectations of professional development for each of your employees, including:

• Learning Measurements, such as coursework.
• Skills Development, such as selling, clienteling, managing, repair take-in, pricing, bookkeeping, etc.
• Competency Mastery, such as stock entry, merchandising, bench techniques, etc.   

Every good employee wants to know exactly what's expected of him or her and how they fit into the overall organizational objectives. In closely held businesses, they often play multiple roles and sometimes report to multiple bosses. We help you clarify who does what in your organization and who they are ultimately responsible to in any role. Among our tools are:

• Organizational Structure Map which identifies each person, the role(s) they play and where that role fits in the operations of the business
• Competency Factors,  Job Descriptions or Performance Expectations for each role

• Sales Targets, calculated using historical data

We recommend Trakstar as an easy, online 24/7 Performance Management Program. Trakstar believes people are happier and healthier when they know their work matters. Trakstar has built an online system that helps companies align goals, give instant feedback, and make sure performance reviews are well done.